FAQs
Shipping Method
Why Didn't My Order Arrive In One Package?
Depending on the items in an order, parts of the order might ship from multiple warehouses and could arrive at different times. This helps to reduce wait times. Please don't panic, this is normal. Your items are on the way!
Which Locations Do You Ship To?
- U.S. Mainland & Hawaii
- U.S. Territories: (Puerto Rico, U.S. Virgin Islands, American Samoa, Guam, the Northern Mariana Islands)
- U.S. Military Bases
- Canada
- Europe
- Mexico
- Australia
We will expand our reach as needed. If you would like to suggest shipping destination, Contact Us.
Shipping Time
How Long Will My Order Take To Arrive?
Shipment times varies depending on the chosen product, but specific shipment details can be found in the description.
- Delivery delays can be due to weather, customs, holiday backlogs, destruction, loss, or theft.
- Once an item has shipped, an expected delivery date is posted with the tracking.
- If the expected delivery date has been missed by 3-5 days, contact us immediately for options to remedy the problem.
Tracking
Where is My Tracking Code?
Tracking codes are sent to the email used to place your order.
Why Isn't My Tracking Updating?
Tracking Activity is commonly seen within 48-72 hours of receiving your tracking code.
Payment Methods
What payment methods are accepted?
- Credit Card: Visa, Mastercard, American Express, Discover, Diners Club.
- Check/Debit cards with a Visa or Mastercard logo are supported.
- PayPal
- Apple Pay
- Google Pay
- Facebook Pay
- Shop Pay
Unsupported Cards: Procurement and private label credit cards (such as a department store credit card).
Debit cards requiring a numeric password and pin-pad for entry.
Currency?
- U.S. Currency
Do I Need A PayPal Account To Pay with PayPal?
No.